Managed Services

Haideux Managed Services address all of your day-to-day IT management needs so that you do not have the burden of managing an IT person, department, or in some situations – an entire IT division.  Our services are grow as you go, providing you with the flexibility to add or remove services that make the most sense for your organization.  For one monthly fee we managed your technology infrastructure whether it is hosted in your office, in the cloud, or using a hybrid of both.

Why Managed Services?

The traditional break-fix service fixes problems as they crop up. This means that something needs to go wrong before you receive any service, resulting in  downtime of your systems until a tech gets on-site to repair them. Today, no business can really afford the risk and uncertainty of relying on this type of mindset, because businesses rely heavily on their technology.  Using a managed approach, the monitoring tools that are used help us see problems before they happen so that we can take action with little to no downtime for your business.

Our services can be broken down into the following areas:

IT Advice and Consulting

Our team can help businesses that are challenged with managing their own technology stay up to date in the ever-changing world of IT. We aim to provide solutions that enable companies to grow, taking a customer-first approach in everything we do. After a consultation, we will leave you informed and ready to make the right choices at a cost that fits your budget.

Project and Program Management

We recognize the need for program and project management—so you can focus on your normal business activities. We take on your technology projects to increase productivity along with profitability and to innovate business practices using the newest technology. Once we have a clear understanding of your objectives, we manage the planning, implementation, and coordination of the project for your business systems, website and application development, and IT infrastructure.

IT Management and Support

Our responsive support services are based on a solid investment in advanced tools and skilled professionals. We provide exceptional value and innovation using the best service management platforms and ITIL-based processes to provide cloud hosting, IT infrastructure monitoring, and help desk support services for increased productivity and a simplified setup for your business

Cloud Services

Finding the right cloud service for your business allows you to use global datacenters that offer redundant connectivity and customized backup and disaster recovery solutions.  Secure, scalable, reliable, and virtual—cloud services are becoming a must-have for uptime, speed, and mobility. With options that can grow with you and predictable costs, cloud solutions are a way for companies to revive their business with a revitalized IT infrastructure.

Application Services

Our team ensures optimal performance for your applications whether they are local, cloud, or web based. Our team supports custom or off-the-shelf enterprise solutions with service level agreements based on your criteria. Minimize IT spending, reduce cost of ownership, and improve reliability and performance with software as a service (SaaS), database administration (DBA), virtual desktop infrastructure (VDI), and Exchange hosted solutions.

Comprehensive IT Outsourcing

Using our IT outsourcing model, companies experience cost savings, standardized operations and efficiencies, and simplified IT management and support. We align with the size and complexity of your business to deliver the best value in the market today.